Channel cascade
A message goes to the client through the first available channel: Telegram, MAX, browser push, email and only then SMS. Messengers and push are free.
Your own texts
In the portal: "Settings" → "Clients" → "Message texts". You can change the booking confirmation, the reminder and the rebook invitation.
Available placeholders:
- {business} — business name;
- {when} — visit date and time;
- {service} — service;
- {url} — link.
An empty field means the default text.
Team notifications
Choose where new bookings and leads are sent in "Settings" → "Notifications".